Privacy Policy

Here at Andrew Swan Law Limited I completely respect your privacy and I am fully committed to protecting your personal data. This privacy notice will inform you as to how I look after your personal data when you visit my website. It also tells you about your privacy rights and how the law protects you.

Purpose of this privacy notice

This privacy notice gives you information on how I collect and process your personal data through your use of my website. The website is not intended for children and I do not knowingly collect data relating to children.

Data Controller

Andrew Swan Law Limited, company number 13925979 is the controller and responsible for your personal data. We are registered Data Controllers with the Information Commissioners Office (ICO) with Data Protection registration number ZB378711.

If you have any questions about how your data is handled, please contact me by the details below.

Contact details

Andrew Swan

Units 2 -4 Protection House

Albion Road

North Shields

NE30 2RH

Tel: 07541 947776

Email: andrew@andrewswanlaw.co.uk

The personal data I collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

I may collect, use, store and transfer different kinds of personal data about you which I have grouped together as follows:

Identity Data includes first name, maiden name, last name, title or similar identifier.
Contact Data includes email address and telephone numbers.

I do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do I collect any information about criminal convictions and offences via this website.

Methods of Data Collection

I only collect personal data from you which you supply directly to me or via my website.

Data Processing

I will only process the data you provide to me to fulfil the agreement we have entered into, i.e. the provision of legal services or online training. Thereafter, I will only process your data if I have a legitimate interest in doing so.

My website uses essential cookies for various purposes, as set out in the table below.

You will be presented with a cookie banner when you first visit the website, which allows you to choose your settings to reflect your cookie choices. My website will only use cookies if you agree to me doing so. Cookies will only be retained for as long as necessary and as set out below. All users remain anonymous.

It also uses Google Analytics, which helps us to maintain and develop the website to enhance the user experience and to monitor which pages are most popular. Again, this is all done anonymously.

Direct Marketing

I will not use your personal data to directly market to you at all.

Transferring Data

I do not transfer your personal data outside the European Economic Area

How long will you use my personal data for?

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you become a client, I will retain your data for a period of 6 years for tax and accounting reasons. Otherwise, I will only retain your data for a period of 12 months.

Your legal rights

You have rights under the data protection laws in relation to your personal data, including;

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent
Right complain

Subject Access Requests

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.

I may require additional information from you to identify the data you wish to receive.

I respond to all legitimate requests within one month from the date of receipt, unless I need to pause the time to confirm your identity or clarify your request. However, it may take me longer than a month if your request is particularly complex or you have made a number of requests, in which case, I will notify you and keep you updated.

Complaints

How to Raise a Concern

I am committed to protecting your personal data and handling it responsibly. If you are unhappy with how I have collected, used, or managed your information, you have the right to complain directly to me.

How to Make a Complaint

If you have a concern about how I process your personal data, please contact me at the contact details above.

I do have an electronic complaints form to assist you with your complaint, so please just ask me for a copy, which I will send to you as soon as possible.

What I Will Do

When you make a data protection complaint, I will:

Acknowledge your complaint within 30 days
Look into the issue carefully and fairly
Ask for more information, if I need it
Provide a clear response explaining what I have found and what I will do
Tell you about your right to contact the Information Commissioner’s Office (ICO), if you are not satisfied

I aim to resolve complaints as quickly as possible and without undue delay.

If You’re Still Unhappy

If you are not satisfied with my response, you can contact the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

Information Commissioner’s Office www.ico.org.uk Telephone: 0303 123 1113

Version 1.02 (last updated 18/06/26)